FREE in home estimate. Call toll free @ 1-877-247-6426

Are you on the GREEN wagon yet?

Solar energy is here and it is viable.

Solar power generation -grid tied systems and solar water heating both can make your utility bills go down each month.

Your bathroom faucet be it moen, delta, price pfister or other is safe in our hands.

Specializing in helping homeowners just like you solve those maintenance problems!

If you are looking for a plumbing, heating, air conditioning or electrical company in Southern California that you can trust, The Empire Family has you covered has your one stop maintenance and home repair stop.

Our well trained professional plumbers can handle any residential or commercial job – big or small. From drain and sewer cleaning to trenching and trenchless operations, our Orange County and Los Angeles County plumbers can help you with your kitchen, bathroom, laundry room and other plumbing improvements.

Our highly skilled, factory trained heating and air conditioning staff can address any issue related to your home’s furnace, air conditioner, heat pump or indoor air purifying system. From gas leak detection, Freon, Puron, R22 or R410a to leaking evaporator coils and compressors we are your expert in waiting. Whether you want to upgrade to a high efficiency system that qualifies for tax incentives and rebates or install a discount heating system or air condition system or simply band-aid your current cooling unit or heating unit we can save you money and save you time.

Our state certified journeyman electricians will solve those GFCI problems as well as fix that lighting problem, garage lights, outdoor lighting, decorative lighting, down lights, can lights and fluorescent light fixtures are just some of the home repair and maintenance tasks that we perform everyday for homeowners just like you. Say goodbye to short circuits and dimming lights. We regularly install dedicated circuits, subpanels and main panels to handle increased electrical load problems.

We are fully licensed and insured and are available Monday thru Friday from 7am to 7pm and on Saturday from 8am to 5pm, all at no extra charge. No overtime charges to save you money. Our clean, professional and knowledgeable electricians are available to answer all of your questions and we pride ourselves on completing our tasks in the most timely and effective manner possible.

Unlike other companies, we will schedule an appointment time for one of our highly skilled staff to attend to your needs so that you will know exactly when to expect us. We will even give you a courtesy call prior to showing up at your doorstep to let you know that we are on our way and let you know the name of the person showing up at your door.

Outstanding customer service and superior craftsmanship that we perform is the cornerstones of our business and your satisfaction with our company is of the highest importance to us. That is why all of our work is 100% guaranteed and most of it comes with an ironclad 10 years parts and labor guarantee at no charge to you. Free guarantees, free estimates, on time, clean and professional is the mark of a great service company and The Empire Family of Services is here to demonstrate this for you. So what are you waiting for? Give us a call to let us provide you with the quality service and expert advice that you need.

Do you have a question concerning your home repair, remodel or addition? The following lists are the most common questions that I have been asked over the last few decades concerning your home's safety and comfort systems.

Plumbing - Sewer - Drain

Heating - Cooling - Filter

Electricians - Lights - Wiresl

     

Saving money and your plumber

Why a free in home estimate

Drain cleaning and rooter work

Rusty water - low water pressure

Bathroom faucet - kitchen faucet

Waterheater - tank and tankless

Slab leak - leak under concrete

Video Diagnosis

How long does a heater tank last?

Do you work on septic tanks?

What is a whole home inspection?

Do you quote over the phone?

Guarantees - warrantees - promises

Do you offer services agreements?

Money saving coupons

What Guarantees do you have?

Plumbing

100% Satisfaction Guarantee

365 Day Return Guarantee

Home Comfort Guarantee

10 Year parts and labor Guarantee

Best Buy Guarantee

Tank type water heaters are still the most popular

Despite all the hype about tank-less water heaters the number one water heater we install is the last remaining heater made in America. Bradford and white a company that believes in quality control.

Some of the cites that we help homeowner in are (in alphabetical order):

Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, Yorba Linda, Sunset Beach, Bell Gardens, Bellflower, Carson, Cerritos, Commerce, Diamond Bar, Downey, Gardena, Hawaiian Gardens, Industry, La Habra Heights, Lakewood, La Mirada, Long Beach, Lynwood, Montebello, Norwalk, Palos Verdes, Paramount, Pico Rivera, Rancho Palos Verdes, Santa Fe Springs, Signal Hill, South Gate, Whittier

How to get A/C at a discount

Keep furnace & heating costs down

Is Freon dangerous? I have a leak.

Freon - Puron - R22 - R410a huh?

Can you help with allergy - asthmal?

The FAU affects my allergies. Why?

How much will high eff. lower my bill?

What about tax incentives - rebates?

Is one brand more reliabler?

Is mixing brands of equipment okay?

What if I replace the outdoor unit?

How long does a air conditioner last?

How long does a furnace last?

What is video fire box inspection?

Can you fix a cracked firebox?

What are cracks around the base?

What's an inoperative millivolt system?

I want a price over the phone?

Is 13 SEER high efficiency?

How much does it cost to run A/C?

Is 80% AFUE high efficiency?

Can I really save with a new furnace?

What is variable speed technology?

What is multi-stage gas heater?

What is a multi-stage A/C System?

How does an air conditioner cool?

Guarantees - warrantees - promises

Do you offer discount maintenance?

Money saving coupons

R22 phase out is happening now

R22 is being phased out this year for new systems.

R410a is the replacement Freon and it is not compatabile with R22

Sorry, R410a is no more or less efficient than R22. If your HVAC technician tells you otherwise, give them the boot because they have not attended classes and probably don't know what they are doing.

Electricity, safety and your family

Outdoor lighting

How do I find a short circuit?

What is a surge suppressor?

Lights dim when the A/C turns on?

Can I provide the light fixtures?

My pool light doesn't work?

My hair dryer trips the circuit, why?

Outlets required to be grounded?

Can circuit breakers wear out?

Does my panel need to be serviced?

What is an arc fault circuit breaker?

Guarantees - warrantees - promises

Do you offer electric service plans?

Money saving coupons

Link to our main website

Links are in our Parent Website:

Rebates for heating and air conditioning
Rebates for plumbing
Rebates for electrical & solar
Employee screening & training
Why more people choose us
Waterheaters
Toilets. leak, running, plugged
Freon-puron-R22-R410a-what?
What is SEER
What is AFUE
Air purification systems
Sewer cleaning and drain cleaning
Financing for every budget
Cracked firebox-heat exchanger
Drain pipe and sewer pipe
Bathroom faucet
Copper repipe
HVAC guarantees
Plumbing guarantees
Electrical guarantees

Some of the brands of appliances and fixtues that we service are: Carrier, Day & Night, Payne, Bryant, American Standard, Trane, Ameristar, York, Coleman, Armstrong, Rheem, RUUD, WeatherKing, Goodman, Janitrol, Amana, Comfortmaker, Heil, Kenmore, Sears, Tempstar, Lennox, Fedders, Ducane, Consolidated Industries, Premier, Intertherm, Bard, Samsung, Mitsubishi, Nordyne, Noritz, Takagi, Bradford & White, Rinnai, Compressor, Zinsco, Federal Pacific, Square D, Bryant, Crouse Hinds, Stablock, Sylvania, Lithonia, Scneider Electric, Cutler Hammer, Eaton, Nutone, Dayton, Murray, Phillips, General Electric, ISE, Insinkerator, Kohler, Crane, Toto, Mansfield, Wilkins, Watts, Moen, Price Pfister, Delta Faucets, Jacuzzi, Adams, Raypack, Teledyne Laars, Sharp, Atlantis Energy, British Petroleum, Evergreen, GE, Genesis, ICP, Kaneka, Kyocera, Power Up, Sanyo, Schott, Siemens, Solar World, SunWize, Uni-Solar & more.

What are you waiting for? The only between you and a comfortable safe environment in your own home is one little phone. Call us now and see how The Empire Family of Service really can make your life more enjoyable and more affordable.

1-877-247-6426

You need a safe reliable knowlegable craftsman to ensure that your new comfort system addresses all three danger levels of indoor air pollution.

Why should you use us?

 

Member in good standing.

Better Buisness Bureau, California League of Homeowners, Plumbing, Heating, Cooling Contractors Association (PHCC), Quality Service Contractors (QSC), Air Conditioning Contractors of America (ACCA), National Fire Protection Association (NFPA), California Chamber of Commerce

.

Awards. 2008 National Contractor of the Year (PHCC), 2003 Orange, Riverside, San Bernardino Contractor of the Year (PHCC), Past President of the Plumbing, Heating, Cooling Contractors Association, Top Ten National HVAC Dealers 10 years in a row (American Standard).

Why we are the company of choice.

1: We’ve Been in Business for decades. We know the codes, the construction in this area, the way it should be done. We know what works and what doesn’t work. “You won’t be a Guinea Pig”. You’re not going to be our training ground. You’re not going to our testing lab. We’ll do it right for you the first time because we know what we are doing and that has got to save you money.

2: We have done thousands of installations. We have done thousands of repairs. This means that we will get the job done right. Our experience will save you time and money.

3: We specialize in this type of repair and installation. We have done this before and are better than other companies. This expertise allows us to lower the cost of our services as we won’t be making those mistakes common with companies that don’t specialize.

4: Were a local family owned and operated business. The owner works directly in the business. In the rare case that something does go wrong, the owner makes sure it’s corrected immediately. This lowers our overhead and saves you time and money.

5: Were a larger size service company. That means we have the manpower to take care of your needs. We don’t need to outsource the work that we perform and that saves you money by cutting out other contractors high profit margins and saves you time from the delays caused by to many contractors.

6: We have an in house training program that runs year round. By regularly improving our technical expertise we are able to do our jobs quicker, better and faster. We are able to do them right the first time. This enables us to reduce, if not eliminate call backs and warranty calls altogether, and this helps keep our overhead expenses as low as possible so that we can pass those savings on to you.

7: We have a live skilled office staff to take your requests during all business hours. This adds convenience and speed. Having skilled office staff instead of an answering machine or answering service that doesn’t know anything or worse yet a pager number enables us to give you a quicker response time which means we answer problems faster and the added office coordination with our suppliers reduces our overhead expenses and helps to eliminate wasted time which saves you money and headaches.

8: We keep a computerized customer history. We keep the records so that you don’t half to. Warranty issues, should they occur, are easily processed and expedited saving you time and trouble.

9:
We arrive in a marked lettered vehicle. You know whose parked out front and you know that it isn’t some subcontractor filling in for the company.

10:
Our employees wear uniforms. You know who is knocking on your door. You know that the job wasn’t hired out to some subcontractor. You know that that person has the company training to perform the job correctly.

11:
We drive large well maintained vehicles. This means fewer breakdowns, fewer delays due to broken down vehicles and fewer trips to the supply house to perform the work. These large vehicles are far less expensive to operate and they lower our operating costs that that allows us to keep our prices as low as possible to you.

12:
We quote firm prices before the work starts. No hidden costs and expenses. Upfront and honest pricing.

13:
We use a standardized pricing manual. You know that we aren’t pricing the job according to the neighborhood you live in or what kind of car you drive. You don’t have to feel that you half to haggle with me to get a good price. Everybody pays the same amount for the same excellent service and isn't that more fair?

14:
Our add on pricing rates. The way our price book is set up the more we do for you the less you pay for each service. You benefit by having more work done on a single visit because our expense to perform those services are lower and we pass those lower savings onto you to keep our prices as low as possible.

15: We use drop cloths From the point of entry into the home to work area. We Protect your floors from damage. This reduces our liability insurance and this lowers the cost of service to you.

16: Everything that we do will meet or exceed existing code. It works better, lasts longer, costs less to operate and it’s safer.

17:
We use only time & field tested parts and supplies. It works better, lasts longer, costs less to operate and it’s safer.

18:
We pull permits. The work gets certified and inspected by the city and this insures that you have the best installation and that the unit is safe. It’s the law. The inspector works for you-not the contractor, and this makes sure that your unit will operate correctly for the longest period of time. The only reason to not pull permits is to skip corners and skimp on installation labor. Believe me, there is a lot areas in this work where corners can be cut-all to your disadvantage. I want your new system to operate beautifully and efficiently for it’s entire lifespan because this lowers your operating costs and minimizes the possible of any inadvertently damages.

19:
We perform a criminal background check and a drug screening on all employees. Personal security. We won’t allow a criminal into your home.

20:
We are properly licensed and bonded for the work that we do. We have a city license and a state license. The bond means that if for some far out reason we fail-someone, other than you, will pay for the repairs or completion of the work

21:
We are insured. In the unlikely event a large amount of damage occurs in the home, someone will pay for the damages other than you. Our insurance and your insurance company will not deny the claim based on the negligence of hiring an unlicensed contractor. Insurance company for the last couple of years have become very adept at denying claims for reasons never before seen. Hiring competent licensed and insured contractors always lowers the cost of the work performed.

22:
We give you our street address and you have already seen the owner and his daughter. We are upfront and honest and you have contact information. While Stephanie is still in school, her father Jim works everyday at the company. No fly by night contracting, no PO boxes. If there’s a problem we have a solution.

23:
We clean up when were done. Your home will as clean or cleaner when we leave. The number complaint in the industry has to do with cleanliness. We strive to make sure that we never get that complaint.

24:
We haul away all old equipment and trash and recycle all that is possible. This is just one less thing for you to worry about. And this means we won’t be adding any hidden disposal charges after the fact.

25:
Our Ultimate Satisfaction Guarantee. We Guarantee your satisfaction. You can’t waste your money.

26:
We always give you a warranty. You only pay once for the repair.

27:
We prioritize warranty calls. No matter how busy it is we push those new calls to service what we sell. You’ll receive service within 24 hours regardless of our schedule and usually that service will be within a few hours.

28:
We provide a variety of payment plans. Credit Cards, Financing, Cash, Check We can help you make the right decision affordable.

• Have you ever seen a criminal background report?
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